SHIPPING & PRIVACY POLICY

SHIPPING DETAILS

All gifts can be shipped to you or directly to the shipping address provided when placing your order.
Estimated dispatch time is 2 to 7 working days, and shipping time is 2 to 5 working days across major metropolitan areas.
Please ensure the delivery address and phone number are accurate. We are not responsible for delays or non-delivery due to incorrect addresses or inaccessible premises.
Shipping timelines begin ONLY after receiving all required customization details (e.g., photos, song links, names, or other specified requirements) via email. Once these details are received, the order will be confirmed, and a confirmation email with the proposed delivery date will be sent.
We work with various delivery partners to deliver your order on the requested date and time. However, delays may occur in certain cases.
We appreciate your understanding and strive to provide a smooth delivery experience.

Images of clients shared by our clients may be used for marketing under the implied understanding that the clients have voluntarily allowed the photographs/videos to be taken. We respect our clients' privacy.
In case of objections, the images will be removed immediately.